Deleting your account

We’re sad to see you go, but respect and protect your free will in all things MOTUM.

When you delete your account, all of your data, including your profile information, collected points, distances travelled, vouchers and spot in the leaderboard will be permanently removed from our system. You can delete your account by following the steps below.

For any questions, please send us an e-mail at info@hellomotum.com.

1. Go to your profile space in the mobile app

You can do so by opening the side-menu and touching Profile.

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2. Select "Delete account"

You’ll be prompted for confirmation.

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3. Confirm

Confirm deleting your account by selecting delete.

Please be aware that this action is permanent. We are not able to restore your data after this.

Once this action is done, you’ll be redirected to the Login screen.

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